Hunter New England and Central Coast (HNECC) is a not for profit organisation funded by the Commonwealth government to improve the efficiency and effectiveness of the primary health care system.
HNECCPHN run a range of programs to that strive to deliver better health outcomes for the population in the Hunter, New England and Central Coast Regions.
Folio has worked closely with HNECCPHN both to establish a contract management framework and also a risk management framework. Here is what Maureen Beckett, Risk and Quality Manager at HNECCPHN had to say about Folio.
"Kwela Solutions was instrumental in helping to set up our risk management system in Folio. As the PHN was in establishment phase, there were many loose ends and changes required. The Kwela team was extremely helpful, responding quickly to requests for change; providing suggestions for implementation and improvement; and following through with training. As the PHN grew in size and complexity, Kwela incorporated our needs into system upgrades ensuring that our risk management not only aligned to best practice but was also contextualised specifically for the PHN environment, providing dashboards and risk heat maps that greatly improved our risk reporting."