Folio Status Page

Overall

MonitorStatusTypeLast 24H7 days30 daysLast year
Folio ProductionOnlineHTTP(s)100%100%99.96%99.987%

Incidents


24/01/2025 03:00PM

At 15:00 24 January 2025 Folio web servers stopped responding and the load balancer did not automatically terminate those servers and redeploy them as expected. New web servers were manually redeployed and access to Folio was restored. The outage lasted until 15:25 24 January 2025.


05/07/2024 07:28PM

At 19:28 5 July 2024 the Folio web server stopped responding, the load balancer didn’t automatically terminate it and deploy another web server as expected. A new web server was manually deployed and access to Folio was restored. The outage lasted until 19:56 July 2024.


10/09/2023 02:20PM

Users will still able to use Folio but there was an impact on downloading newly uploaded attachments for 24 hours due to some recent security related changes.


11/03/2021 10:50AM

Folio access was lost by some customers due to an issue with Oracle DynDNS where the name servers stopped responding. Service was restored at 11:45AM.


29/06/2020

A background processing node was unable to process jobs and this caused issues with public links and approvals. It also caused delays with email notifications


25/09/2019

Our production server was unable to serve traffic for 12 minutes from 10:48 AM to 11:00 AM. A service was identified as unhealthy and required to be restarted.